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Using SEOLinkMap Project Communication Tools

The LinkMap chat system provides real-time communication tools integrated directly into your SEO workflow for your team. This guide covers how to effectively use all chat features.

Chat Room Types

Project Rooms

Project rooms are automatically created for each project in your LinkMap workspace. These rooms facilitate project-specific discussions and cannot be deleted or made private.

Key Features:

  • Auto-creation when a project is created, every project has a dedicated chatroom
  • Permanent public visibility
  • Team members automatically join when added to project
  • Access persists while member has project access
  • Project updates and discussions stay contextual

Direct Message (DM) Rooms

DM rooms enable conversations between team members. They're created automatically when initiating your first message to another team member.

Usage:

  1. Click the chat icon in the top navigation
  2. Select a user from the dropdown under "Direct Messages"
  3. Start your conversation
  4. Room remains accessible for future communications

Behaviors:

  • Always visible to both participants
  • Privacy settings cannot be modified
  • Messages retain 30-day history

Custom Rooms

Create unlimited custom rooms for team-wide discussions, departments, or specific initiatives.

Creation Process:

  1. Click "New Custom Room" in chat dropdown
  2. Set room name
  3. Choose privacy level (public/private)
  4. Add initial members
  5. Confirm creation

Management:

  • Add/remove members anytime
  • Toggle privacy settings
  • Customize room name
  • Control member access

Core Features

Message Management

The system handles message delivery and storage with the following parameters:

  • 30-day message retention
  • Real-time delivery based on subscription tier
  • Sender and timestamp tracking
  • Support for basic text formatting

User Interface

The chat interface offers flexible positioning and state management as you change pages:

Window Controls:

  • Drag window by header to reposition
  • Minimize to header only
  • Close completely

State Persistence:

  • Window position saves between pages
  • Minimized/maximized state retained
  • Current room selection remembered until logout
  • Unread message tracking maintained

Room Management

Room management options vary by room type:

Project & DM Rooms:

  • Member list viewing only
  • No privacy controls on public rooms
  • Cannot remove members

Custom Rooms:

  • Unlimited custom chat rooms
  • Full member management
  • Privacy toggling (only see/join the room if a member of it)
  • Member addition/removal
  • Room naming

Notifications

The notification system provides real-time alerts based on your subscription tier:

Update Frequencies:

  • Agency: 0.5 second update checks for new messages
  • Professional: 2 second updates
  • Free: 5 seconds between new message checks

Visual Indicators:

  • Red dot for unread messages, even when chat is closed
  • New Message badges when viewing your chatrooms
  • Room highlights
  • Activity indicators

User Controls

All available actions are accessible through the chat interface:

Top Bar Controls:

  • Room settings (gear icon)
  • Minimize (minus icon)
  • Close (X icon)

Room List:

  • Room switching
  • New room creation
  • Member management
  • Privacy settings

Need help? Contact our support team for assistance.