Review Management
Review Management handles customer feedback on platforms like Google, Yelp, and Trustpilot to protect and improve your online reputation. This Brand & Entity SEO practice affects Local SEO rankings since review count and ratings impact where you show up in local search results.
You manage reviews by monitoring your Business Profiles for new feedback and responding quickly to both positive and negative reviews. Thank happy customers and address complaints professionally with solutions, showing you care about fixing problems. Use SEO Tools to get alerts when new reviews appear so you can respond fast. Ask satisfied customers for reviews to build up your rating and review count over time.
Good review management supports Reputation Management by controlling how your brand looks online. Reviews affect User Signals since people trust businesses with lots of good feedback and avoid ones with bad ratings. Strong review profiles help Knowledge Panels and Entity Optimization by proving you're a real business that serves customers.